Ernest Luff Homes

2-4 Luff Way, Garden Way, Walton On The Naze, Essex, CO14 8SW

03003031495

Care Type

Residential Care

Inspection date

3 July 2019

Provider

Pilgrims' Friend Society

Beds

28 beds

About Ernest Luff Homes

Ernest Luff Homes is a residential care home in Essex, providing support for older people, including those living with dementia. Details of the CQC's most recent findings are set out below.

Ernest Luff is a purpose-built residential care home accommodating up to 28 people aged predominantly 65 and over, including those living with dementia. At inspection, 25 residents were using the service, which offers private rooms and communal spaces with gardens.

People, relatives, staff and healthcare professionals described the home as having a homely atmosphere with strong emphasis on family and community connections. Residents reported feeling safe, and staff were motivated in treating people as individuals and supporting an enjoyable life. Care risks were appropriately assessed and managed, with staff demonstrating awareness of safeguarding responsibilities and having received relevant training.

Medicines were stored, administered and disposed of safely throughout the service.

Source: CQC inspection report, 15 August 2019

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 28 places — this is not a vacancy count
Registration checked: Registered · CO14 8SW

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 15 August 2019. Latest inspection date recorded: 3 July 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Ernest Luff Homes's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ernest Luff Homes, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Ernest Luff Homes, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Ernest Luff Homes's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees