Enstone House

Cox Lane, Chipping Norton, Oxfordshire, OX7 4LF

01608677375

Care Type

Residential Care

Inspection date

12 June 2023

Provider

Marcus Care Homes Limited

Beds

36 beds

About Enstone House

Enstone House is a residential care home set in the beautiful Oxfordshire countryside, offering a familiar and homely environment for older people and their families. The team there aims to provide a supportive, comfortable place where residents can feel genuinely at home, with the surrounding area offering a peaceful backdrop to daily life. For families exploring care options in Oxfordshire, Enstone House may be worth considering as part of your search.

Enstone House provides personal and nursing care to up to 36 older people, including those living with dementia, in an adapted building. At the time of inspection, 26 people were using the service.

Medicines were not always effectively managed. The auditing system did not cover all areas of medicine safety such as stock control, storage and safe disposal. There were gaps in medicine administration records, and inspectors were not assured people received their medicines as prescribed.

Risks to people's safety and wellbeing were not always managed safely, with an inconsistent approach to the risk management process. Inspectors found two broken window restrictors and an electrical heater that posed safety concerns.

Source: CQC inspection report, 12 July 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 36 places — this is not a vacancy count
Registration checked: Registered · OX7 4LF

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 12 July 2023. Latest inspection date recorded: 12 June 2023.

Safe: Requires improvement
Effective: Good
CaringPublished 11 June 2021: Good
ResponsivePublished 11 June 2021: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Enstone House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Enstone House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Enstone House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Enstone House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees