Elston House

Top Street, Elston, Newark, Nottinghamshire, NG23 5NP

01636525384

Care Type

Residential Care

Inspection date

4 November 2020

Provider

Cygnet Care Services Limited

Beds

8 beds

Rating history

OutstandingJul 2018
OutstandingNov 2020

Rated Outstanding at every inspection since 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Cygnet Care Services Limited, which runs 11 care homes in England: 1 rated Outstanding, 8 Good and 2 Requires Improvement.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Elston House

Elston House is a residential care home in Nottinghamshire, providing personal care for younger adults with learning disabilities and/or autism. The findings below set out the CQC's most recent assessment of the service.

Elston House provides personal care for up to eight younger adults with learning disabilities and/or autism. At inspection, eight people were using the service. The home is adapted from a large domestic property, comprising a main building where six people lived and a separate annex housing two people.

The service is designed to enable people to live full lives and achieve the best possible outcomes. The approach reflects the need for people with learning disabilities and/or autism to live meaningful lives with control and choice, supporting them to pursue their goals and aspirations within the community.

Source: CQC inspection report, 13 November 2020

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · NG23 5NP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 13 November 2020. Latest inspection date recorded: 4 November 2020.

SafePublished 24 July 2018: Good
EffectivePublished 24 July 2018: Good
CaringPublished 24 July 2018: Good
ResponsivePublished 24 July 2018: Outstanding
Well-ledPublished 24 July 2018: Outstanding

Read Elston House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Elston House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Elston House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Elston House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees