Elm Grove Care Home

This care home provides nursing and personal care to 60 people, specializing in dementia care across two separate units. Chestnut Lodge offers personal care to 14 people, while the nursing unit supports 21 residents. The home has implemented good practice in maintaining family connections, supporting safe garden visits and keeping visitors informed of arrangements.

Alternative communication methods, including technology, enable residents to stay in contact with loved ones. During end-of-life care, relatives have been supported to visit in person or access virtual visits using technology when in-person visits weren't possible. The home has worked to support social distancing where feasible, though staff recognize this presents challenges when caring for people living with dementia who may need closer physical support.