Eighton Lodge Residential Care Home

Eighton Lodge is a residential care home providing personal care to up to 47 people aged 65 and over, some living with dementia. At inspection, 43 people were using the service. Medicines were not managed safely, with records failing to provide assurance that people received their prescribed medications as required. The manager had not completed medicine audits for a month, and incidents relating to medicines management had not always been recorded correctly or investigated. Quality and assurance records were not fully completed or were ineffective, with no oversight from the manager evident from May 2022 onwards.

Care planning also fell short of requirements. While staff completed detailed assessments of people's needs, the resulting care plans did not include all information necessary for staff to effectively support them. Record keeping for creams and patches remained inaccurate and incomplete, despite a previous recommendation for improvement. Overall, the home's systems for ensuring safe care delivery required significant strengthening.