Edward House

Edward House provides personal care for up to 44 older people, some living with dementia, with 31 residents at the time of inspection. The service maintains a Good overall rating, with the Caring domain improving to Outstanding. People receive safe care with regularly reviewed safety protocols and sufficient staffing levels. Safe recruitment procedures protect residents from unsuitable staff, and medicines are managed safely, though some protocols for as-needed medicines require attention.

Staff are well-trained and well-supported, enabling them to carry out their roles effectively. The home respects residents' wishes regarding their care decisions, and where residents lack capacity, staff follow Mental Capacity Act principles. Residents are encouraged to eat and drink healthily as part of their daily support.