Eastlake

Eastlake accommodates up to 53 people aged 65 and over, including those living with dementia, elderly and frail individuals, and people with medical conditions. The service is divided into four units, each with its own lounge and dining area, and residents can access a communal garden. At the time of inspection, all 53 places were occupied.

Residents spoke positively about the level of care and support they receive. However, inspectors identified shortfalls in governance arrangements, finding that systems and processes were not fully aligned towards clearly formulated goals.