Downsvale Nursing Home

6-8 Pixham Lane, Pixham, Dorking, RH4 1PT

01306887652

Care Type

Nursing Care

Inspection date

12 May 2021

Provider

Monarch KM Ltd

Beds

35 beds

About Downsvale Nursing Home

Downsvale Nursing Home is a nursing home in Surrey, providing care for older people and those living with dementia. The findings below set out the CQC's most recent assessment of the service.

This residential care home supports up to 35 older people and those living with dementia across two connected buildings. During the inspection, 30 people were being cared for at the service.

Staff did not consistently follow national infection prevention and control guidelines when wearing face masks in close proximity to people using the service. While quality monitoring systems were in place, audits were not sufficiently robust to ensure staff compliance with government guidance on mask wearing.

Source: CQC inspection report, 2 July 2021

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 35 places — this is not a vacancy count
Registration checked: Registered · RH4 1PT

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 2 July 2021. Latest inspection date recorded: 12 May 2021.

Safe: Good
EffectivePublished 31 May 2018: Good
CaringPublished 31 May 2018: Good
ResponsivePublished 31 May 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Downsvale Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Downsvale Nursing Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Downsvale Nursing Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Downsvale Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees