Donec Mews

Headley Road, Grayshott, Hindhead, Surrey, GU26 6DP

01428605525

Care Type

Residential Care

Inspection date

8 February 2021

Provider

FitzRoy Support

Beds

16 beds

About Donec Mews

Donec Mews is a residential care home in Hampshire, providing support for people living with a learning disability and/or autistic spectrum disorder. Further details from the Care Quality Commission's most recent inspection are set out below.

Donec Mews Care Home provides residential accommodation with personal care for up to 16 people living with a learning disability and/or autistic spectrum disorder across three houses. The home has implemented effective measures to support safe visiting. Risk reduction procedures include temperature and symptom checks on entry, along with required use of personal protective equipment and hand sanitisation.

Family visits are facilitated in the garden during summer months, while those unable to visit in person can maintain contact through video or telephone calls. The manager communicates these arrangements effectively to families.

Source: CQC inspection report, 11 March 2021

Specialist Care

Learning disabilitiesPhysical disabilitiesSensory impairments

Facilities & Amenities

Sensory Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 16 places — this is not a vacancy count
Registration checked: Registered · GU26 6DP

Registered care categories

Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 October 2018. Latest inspection date recorded: 8 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Donec Mews's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Donec Mews, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Donec Mews, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Donec Mews's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees