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Dimensions The Mulberries
Residential Care
1 August 2024
Dimensions (UK) Limited
7 beds
About Dimensions The Mulberries
Dimensions The Mulberries is a residential care home in Hounslow, providing support for adults with a learning disability. The findings below set out the details of the most recent CQC assessment.
Dimensions The Mulberries is a care home providing support for up to 7 adults with a learning disability, with 6 people living there at the time of the assessment. Inspectors found the service had improved since the previous rating of Requires Improvement, and was no longer in breach of any regulations. Some minor concerns remained around environmental safety and medicines management, which the provider acted on promptly.
People were well cared for, with kind, attentive staff who communicated effectively even with those who could not use words. Relationships with families were strong, and a good range of social activities was offered. The service is now rated Good overall.
Source: CQC assessment, 5 October 2024
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 7 places — this is not a vacancy count
- Registration checked
- Registered · TW3 3EQ
Registered care categories
Learning disabilities.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 5 October 2024. Assessment date recorded: 1 August 2024.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 5 October 2024. References to “we” mean CQC. It describes findings at that time.
The assessment started on 2 September 2024 and ended on 13 September 2024. We carried out an unannounced visit to the service on the 10 September 2024. Dimensions The Mulberries is a care home for up to 7 adults with a learning disability. At the time of our assessment, 6 people were living at the service. The assessment was conducted to follow up on concerns identified at the last inspection. The last rating for this service was Requires Improvement (published 24 October 2023). At the last inspection, we identified breaches of Regulations relating to dignity and respect, safe care and treatment and good governance. During this assessment we found improvements had been made. The provider was no longer in breach of any Regulations. However, we identified some areas where improvements were needed. This included safety within the environment and medicines management. The provider took action to address these concerns immediately and sent us evidence of this. We were assured they had made the necessary improvements. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Dimensions The Mulberries, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Dimensions The Mulberries, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Dimensions The Mulberries's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
The Mulberries, 68 Bath Road, Hounslow, Middlesex, TW3 3EQ

Dimensions The Mulberries
CQC overall rating
Assessment date: 1 August 2024
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