England

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Dial House Nursing and Residential HomeBedford

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Rated:GoodNursing

Dial House Nursing and Residential Home

9 Dynevor Road, Bedford, Bedfordshire, MK40 2DB

01234356555

Care Type

Nursing Care

Inspection date

8 April 2021

Provider

Dial House Care Limited

Beds

50 beds

How this home compares nearby

Of 29 care homes for older people within 5 miles, 2 are rated higher by CQC, 23 are the same and 4 are lower.

27 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJul 2016
GoodSept 2016
GoodFeb 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Dial House Care Limited runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Dial House Nursing and Residential Home

Dial House Nursing and Residential Home is a nursing home in Bedford, providing care for older people and younger adults living with dementia, mental health conditions, physical disabilities, or sensory impairments. Details of the most recent CQC inspection are set out below.

Dial House Nursing and Residential Care Home supports older people and younger adults living with dementia, mental health conditions, physical disabilities, or sensory impairments. The home accommodated 35 people at the time of inspection. The registered manager had implemented clear visiting procedures aligned with government guidelines, including health declarations, temperature checks, and rapid COVID-19 tests for visitors.

Garden, window, and screened visits continued alongside supported telephone and video calls to maintain residents' contact with loved ones. A dedicated COVID-19 coordinator role ensured focused oversight of testing, staff training, and health promotion. Staff had adequate supplies of personal protective equipment, which was appropriately monitored and worn.

The registered manager encouraged additional staff breaks to address PPE-related fatigue. The home was clean, fresh, and well ventilated.

Source: CQC inspection report, 30 April 2021

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 50 places — this is not a vacancy count
Registration checked: Registered · MK40 2DB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 February 2019. Latest inspection date recorded: 8 April 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Dial House Nursing and Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Dial House Nursing and Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Dial House Nursing and Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Dial House Nursing and Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees