Dalemain House

Dalemain House provides accommodation and personal care for up to 24 older people, with 17 residents living there at the time of inspection. Located in a residential area near Southport, the large converted house features 11 single rooms and five double rooms across three floors, all accessible by passenger lift and ramped entrance. The home benefits from good local transport connections.

Inspectors identified concerns regarding the robustness of governance systems and care record management. The provider and manager have given assurances that feedback has been actioned. The manager demonstrated a clear understanding of their role and engaged transparently with inspectors throughout the process.