Dairy Lane Care Centre

Dairy Lane, Houghton Le Spring, Tyne And Wear, DH4 5EH

01915843239

Care Type

Residential Care

Inspection date

14 September 2023

Provider

Dairy Lane (St. Michael's) Limited

Beds

22 beds

About Dairy Lane Care Centre

Dairy Lane Care Centre is a residential care home in Sunderland, providing personal care for older people. The findings below set out the CQC's most recent assessment of the service.

Dairy Lane Care Centre provides personal care to up to 22 older people, including those living with dementia or dementia-related conditions. At inspection, 21 people were using the service in one adapted building.

The home had sufficient staff appropriately deployed to support people safely. However, a quality assurance system was in place but needed to become more robust to properly assess care standards. Improvements were needed to ensure all people received person-centred care, and some systems required enhancement to better promote people's privacy.

Source: CQC inspection report, 12 October 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 22 places — this is not a vacancy count
Registration checked: Registered · DH4 5EH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 12 October 2023. Latest inspection date recorded: 14 September 2023.

Safe: Good
EffectivePublished 27 July 2018: Good
CaringPublished 27 July 2018: Good
ResponsivePublished 27 July 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Dairy Lane Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Dairy Lane Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Dairy Lane Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Dairy Lane Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees