Dairy Lane Care Centre

Dairy Lane Care Centre provides personal care to up to 22 older people, including those living with dementia or dementia-related conditions. At inspection, 21 people were using the service in one adapted building.

The home had sufficient staff appropriately deployed to support people safely. However, a quality assurance system was in place but needed to become more robust to properly assess care standards. Improvements were needed to ensure all people received person-centred care, and some systems required enhancement to better promote people's privacy.