Croft House Care Home

High Street, Gawthorpe, Ossett, WF5 9RL

01924273372

Care Type

Nursing Care

CQC rating published

28 April 2025

Provider

MMCG (CCH) Limited

Beds

68 beds

About Croft House Care Home

Croft House Care Home is a nursing home in Wakefield, providing accommodation and personal care for older people, including those with dementia, nursing needs and physical disabilities. The findings below set out the CQC's most recent assessment of the service.

Croft House Care Home provides accommodation and personal care for older people, including those living with dementia, nursing needs and physical disabilities. The CQC rated the home Requires Improvement overall, finding shortfalls in safety and leadership. Inspectors found risks around skin integrity, continence and mobility were not always identified, staffing levels were often insufficient, and infection control and medicines management fell short.

Some people told inspectors they did not always feel safe, citing poor transitions between services, unreliable agency staff and a poorly maintained environment. Governance and oversight were found to be inconsistent. However, care planning, independence and choice were assessed as good, with people describing positive relationships with regular staff and control over daily decisions.

Source: CQC assessment, 28 April 2025

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

5 Questions to Ask on Your Visit

When visiting Croft House Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Croft House Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Croft House Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees