Creative Support - St Helens Respite Service

Thyme Lodge, 357 Clockface Road, St Helens, Merseyside, WA9 4LY

01744815372

Care Type

Residential Care

Inspection date

24 August 2018

Provider

Creative Support Limited

Beds

5 beds

Rating history

GoodFeb 2016
GoodOct 2018

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Creative Support Limited, which runs 11 care homes in England: 8 rated Good and 3 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Creative Support - St Helens Respite Service

Creative Support - St Helens Respite Service is a residential respite care home in St. Helens for adults with a learning disability. Details of the most recent CQC inspection are set out below.

Creative Support Respite, Thyme Lodge provides respite care to adults with a learning disability. The home contains five bedrooms across two floors, each with ensuite facilities. Ground floor rooms feature full wet rooms equipped with ceiling track hoists to support residents' mobility needs.

The physical environment has been designed to promote choice and independence in line with best practice guidance.

Source: CQC inspection report, 5 October 2018

Specialist Care

Learning disabilitiesPhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · WA9 4LY

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 October 2018. Latest inspection date recorded: 24 August 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Creative Support - St Helens Respite Service's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Creative Support - St Helens Respite Service, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Creative Support - St Helens Respite Service, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Creative Support - St Helens Respite Service's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees