Craven Nursing Home Limited

The following is CQC's published account of its assessment, published 4 March 2026. References to “we” mean CQC. It describes findings at that time.

Assessment date: 20 and 23 January 2026. Craven Nursing Home provides care and support for older people, including those living with dementia. The environment was clean, welcoming and homely, with personalised bedrooms and well maintained‑ communal spaces.

The service provided safe care. Staff were safely recruited, and there were enough skilled staff on duty to meet people’s needs. Medicines were managed safely with strong clinical oversight, robust auditing and effective use of the electronic medication system, supported by proactive partnership working with the pharmacy and GP. Risks were assessed and reviewed, and staff understood safeguarding and escalation processes.

People experienced positive mealtime support and told us staff knew their needs well. Care plans were detailed and person-centred‑. Staff worked closely with GPs, speech and language therapists and social workers, with clear audit trails showing guidance was followed.

People experienced caring and compassionate support. They consistently described staff as kind, patient and respectful, and relatives highlighted the supportive atmosphere and good communication. Staff promoted independence, choice and control, and people were involved in decisions about their care.

The service was responsive to people’s needs, with complaints, concerns and feedback used to drive improvement. People were supported to participate in meaningful activities, maintain routines and plan for future care, including end of‑ ‑life wishes.

Leadership was strong. Staff and relatives praised the visibility, approachability and effectiveness of managers. Governance arrangements were robust, with audits leading to clear and sustained improvements. Overall, Craven Nursing Home demonstrated a positive, learning focused culture with high standards‑ of care and consistently good outcomes for people.