Compassionate House

452 Lightwood Road, Lightwood, Stoke-on-trent, ST3 7EY

Care Type

Residential Care

CQC rating published

8 June 2019

Provider

Compassionate Healthcare Limited

Beds

6 beds

About Compassionate House

Compassionate House is a small residential care home located on Lightwood Road in Stoke-on-Trent, West Midlands. It provides care for up to six residents and is operated by Compassionate Healthcare Limited. The home supports people across a wide range of needs, including older people, younger adults, those with learning disabilities, physical disabilities, mental health conditions, and sensory impairments.

This mixed-needs approach allows the home to tailor support to individual circumstances rather than specialising in a single client group. The home received a Good rating from the Care Quality Commission following its most recent inspection in June 2019. As a small residential setting, it offers a more intimate environment compared to larger care facilities in the area.

Specialist Care

Learning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting Compassionate House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Compassionate House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Compassionate House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees