Cole Valley

326 Haunch Lane, Kings Heath, Birmingham, West Midlands, B13 0PN

01214448887

Care Type

Nursing Care

Inspection date

12 January 2023

Provider

Cole Valley Care Limited

Beds

45 beds

About Cole Valley

Cole Valley is a nursing care home in Birmingham. Details of the latest CQC findings are set out below.

Cole Valley is a residential care home providing personal and nursing care to up to 45 people, supporting older people, those with physical disabilities, and people living with dementia. The home is housed in one adapted building over two floors, with bedrooms on both ground and first floors, and residents have access to three lounges, a dining room, and a garden. At the time of inspection, 15 people were using the service.

The registered manager has implemented positive changes with strong support from the provider and staff team. People, staff, and relatives spoke positively about the management team, and regular meetings are held to ensure residents and families can share their views. Systems throughout the home have been improved to support better care delivery.

Source: CQC inspection report, 18 February 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 45 places — this is not a vacancy count
Registration checked: Registered · B13 0PN

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 February 2023. Latest inspection date recorded: 12 January 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Cole Valley's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Cole Valley, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Cole Valley, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Cole Valley's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees