Chorleywood Manor Care Home

High View, Chorleywood, Rickmansworth, Hertfordshire, WD3 5TQ

01923287750

Care Type

Nursing Care

Inspection date

1 March 2023

Provider

Willow Tower Opco 1 Limited & Willowbrook Healthcare Limited

Beds

100 beds

About Chorleywood Manor Care Home

Chorleywood Manor Care Home brings a sense of warmth and familiarity to residential nursing care in Hertfordshire, sitting within a county known for its welcoming communities and green surroundings. Families looking for the right place for a loved one will find a team dedicated to making residents feel at home, with comfort and dignity at the heart of everyday life. It is the kind of place where the people who live and work there genuinely matter to one another.

Signature at Chorleywood accommodates up to 100 residents requiring personal care, including adults living with dementia. The facility is purpose-built across three floors, with a dedicated "reminiscent" community section providing additional support for people with dementia. At inspection, 68 people were using the service.

Significant concerns were identified regarding oxygen therapy management. The home lacked adequate processes and safety checks for storing and managing additional oxygen, and staff had not received training on oxygen therapy or its associated risks. Management and the provider had not ensured proper oversight of these critical safety procedures.

Source: CQC inspection report, 17 May 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 100 places — this is not a vacancy count
Registration checked: Registered · WD3 5TQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 17 May 2023. Latest inspection date recorded: 1 March 2023.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Chorleywood Manor Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Chorleywood Manor Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Chorleywood Manor Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Chorleywood Manor Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees