Chartwell House

Chartwell House, 26 Draco Drive, Off Star Lane, Broadstairs, Margate, CT9 4FY

07534123132

Care Type

Residential Care

Assessment date

3 April 2025

Provider

Chartwell House Broadstairs Ltd

Beds

78 beds

About Chartwell House

Chartwell House is a 78-bed residential care home located in Broadstairs, Kent, serving older people and those with dementia, physical disabilities, and sensory impairments. The home received a Good rating from the Care Quality Commission in the CQC assessment published on 13 June 2025. It is operated by Chartwell House Broadstairs Ltd and situated off Star Lane in the Margate area, providing access to local amenities and services.

The home's size and range of specialist services make it equipped to support residents with varied care needs, from general older adult care to more complex requirements related to cognitive decline and physical limitations. The facility's recent inspection rating reflects its current standards of care and operations.

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 78 places — this is not a vacancy count
Registration checked: Registered · CT9 4FY

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 13 June 2025. Assessment date recorded: 3 April 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 13 June 2025. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 28 April to 14 May 2025. Chartwell House is a residential care home providing support to adults who may be living with dementia, a physical disability or sensory impairment. The service was registered on 26 January 2023, and this was the first inspection. Potential risks to people’s health and welfare had been assessed, accidents had been recorded and there was guidance for staff to mitigate the risk. People received their medicines as prescribed, and staff worked with the GP to review medicines when people’s needs changed.
There were enough staff to meet people’s needs and staff received training appropriate to their role.There were effective systems to monitor the quality of the service and action was taken when shortfalls were found. The management team understood the importance of improving the service to support people’s wellbeing.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Chartwell House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Chartwell House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Chartwell House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Chartwell House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees