Charnhill Crescent

33 Charnhill Crescent, Mangotsfield, Bristol, BS16 9JU

01173774018

Care Type

Residential Care

Inspection date

13 April 2023

Provider

Milestones Trust

Beds

5 beds

Rating history

GoodNov 2015
GoodMar 2018
GoodMay 2023

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Milestones Trust, which runs 36 care homes in England: 2 rated Outstanding, 32 Good and 2 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Charnhill Crescent

Charnhill Crescent is a residential care home in South Gloucestershire, providing personal care and accommodation for people with mental health needs. Further detail on the CQC's most recent findings is set out below.

This detached care home in a residential area provides personal care and accommodation to a maximum of 4 people with mental health needs. At inspection, all 4 places were occupied. Residents reported being happy with their care, describing staff as nice and noting that staff knew them well and provided person-centred support.

Staff demonstrated awareness of safeguarding responsibilities and enthusiasm for tailored care.

The home was clean and well-maintained with appropriate health and safety checks completed. Risk management systems were in place. Care records were person-centred, regularly reviewed, and updated when residents' needs changed.

Residents engaged in activities both at the home and in the wider community, and were supported to maintain regular contact with their relatives.

Source: CQC inspection report, 23 May 2023

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · BS16 9JU

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 May 2023. Latest inspection date recorded: 13 April 2023.

Safe: Good
EffectivePublished 16 March 2018: Good
CaringPublished 16 March 2018: Good
ResponsivePublished 16 March 2018: Good
Well-led: Good

Read Charnhill Crescent's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Charnhill Crescent, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Charnhill Crescent, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Charnhill Crescent's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees