25-27 Teewell Avenue

Staple Hill, Bristol, BS16 5NF

01179701573

Care Type

Residential Care

Inspection date

15 February 2023

Provider

Milestones Trust

Beds

7 beds

About 25-27 Teewell Avenue

25-27 Teewell Avenue is a residential care home in South Gloucestershire, providing support for people with mental health needs. Further details on the service can be found in the CQC findings below.

The home accommodates seven people with mental health needs. Residents reported feeling safe and satisfied with their living arrangements. Staff had undergone thorough recruitment processes and received appropriate training and support, with sufficient staffing levels to meet residents' care and support needs.

The service managed medicines safely and maintained infection prevention and control measures in line with current best practice guidance.

Staff understood their responsibilities for safeguarding and had assessed risks with plans in place to keep people safe while encouraging residents to take positive risks where appropriate. Residents were supported to have maximum choice and control over their lives, with staff adopting the least restrictive approaches in their best interests. Service policies and systems supported this person-centered practice.

Source: CQC inspection report, 8 March 2023

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · BS16 5NF

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 8 March 2023. Latest inspection date recorded: 15 February 2023.

Safe: Good
EffectivePublished 22 September 2017: Good
CaringPublished 22 September 2017: Good
ResponsivePublished 22 September 2017: Good
Well-led: Good

Read 25-27 Teewell Avenue's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting 25-27 Teewell Avenue, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit 25-27 Teewell Avenue, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund 25-27 Teewell Avenue's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees