Charlton Road

30A Charlton Road, London, SE3 8TY

02083052425

Care Type

Residential Care

CQC rating published

5 October 2022

Provider

Choice Support

Beds

4 beds

Rating history

GoodFeb 2015
GoodMar 2017
GoodOct 2019
Requires ImprovementOct 2022

Rating dropped from Good to Requires Improvement in 2022.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Choice Support, which runs 21 care homes in England: 17 rated Good, 3 Requires Improvement and 1 Inadequate.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Charlton Road

Located on Charlton Road in Greenwich, Southeast London, this residential care home accommodates four residents. It is run by Choice Support and provides care for people with learning disabilities, physical disabilities, sensory impairments, and older people, including younger adults with complex needs.

The home was last inspected by the Care Quality Commission in October 2022, when it received a rating of Requires Improvement. This means the provider must make changes to ensure the service meets the required standards. The small size of the home means residents receive personalised attention, though the current regulatory rating indicates there are areas where care and support practices need development.

Prospective families should consider how the home's specialist support aligns with their family member's specific needs.

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting Charlton Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Charlton Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Charlton Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees