Avenues London - 1a Webb Road

1A Webb Road, London, SE3 7PL

02083051920

Care Type

Residential Care

Inspection date

17 January 2023

Provider

Avenues London

Beds

6 beds

Rating history

Requires ImprovementApr 2016
GoodJan 2017
GoodAug 2019
Requires ImprovementApr 2023

Rating dropped from Good to Requires Improvement in 2023. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Avenues London, which runs 4 care homes in England: 2 rated Good and 2 Requires Improvement.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Avenues London - 1a Webb Road

Avenues London - 1a Webb Road calls the vibrant London borough of Greenwich home, offering families a familiar and accessible setting when visiting their loved ones. The team here is dedicated to creating a warm, supportive environment where residents can feel genuinely at home. For families beginning the search for the right care, it can be reassuring to know that this Greenwich home is committed to providing thoughtful, person-centred support.

Avenues London provides accommodation and personal care support for up to six people with complex learning and physical disabilities in a purpose-built building. At the time of inspection, the home was supporting six residents.

Source: CQC inspection report, 12 April 2023

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · SE3 7PL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 12 April 2023. Latest inspection date recorded: 17 January 2023.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Avenues London - 1a Webb Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Avenues London - 1a Webb Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Avenues London - 1a Webb Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Avenues London - 1a Webb Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees