Charlton House

55 Mannamead Road, Plymouth, Devon, PL3 4SR

01752661405

Care Type

Residential Care

Inspection date

24 March 2021

Provider

Charlton Care Group Limited

Beds

44 beds

About Charlton House

Charlton House is a residential care home in Plymouth providing care for older people. Further detail on the service can be found in the CQC findings below.

Charlton House provides personal and nursing care for up to 44 people aged 65 and over in Plymouth. The service operates from an older style building with multiple split levels and original architectural features.

The home has clear arrangements for visits, with signage explaining necessary checks including temperature screening and COVID-19 tests. All visits are pre-booked to allow for cleaning of the visitor's room. Residents also maintain contact with friends and family through telephone calls and social media.

The home has established a designated bubble to support residents.

Source: CQC inspection report, 21 December 2021

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 44 places — this is not a vacancy count
Registration checked: Registered · PL3 4SR

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 March 2020. Latest inspection date recorded: 24 March 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Charlton House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Charlton House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Charlton House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Charlton House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees