Chadwell House Residential Care Home

372 Chadwell Heath Lane, Chadwell Heath, Romford, Essex, RM6 4YG

02089838529

Care Type

Residential Care

Inspection date

22 November 2023

Provider

Sanctuary Care Limited

Beds

60 beds

How this home compares nearby

Of 73 care homes for older people within 5 miles, 2 are rated higher by CQC, 61 are the same and 10 are lower.

21 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodApr 2016
GoodNov 2018
GoodDec 2023

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Sanctuary Care Limited, which runs 85 care homes in England: 3 rated Outstanding, 76 Good, 4 Requires Improvement and 2 not yet rated.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Chadwell House Residential Care Home

Chadwell House is a residential care home in Redbridge, providing care for older people and people living with dementia. Details of the CQC's most recent findings are set out below.

Chadwell House provides personal and nursing care to 60 older people and people living with dementia across six separate units. At inspection, 56 people were using the service. Most bedrooms include en-suite facilities and the home has a large communal lounge and garden.

Systems are in place to protect people from abuse, with risk assessments carried out to identify risks people face and strategies to mitigate them. The physical environment has been made safe and the service has sufficient appropriately skilled staff to meet people's needs and keep them safe.

Source: CQC inspection report, 13 December 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · RM6 4YG

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 13 December 2023. Latest inspection date recorded: 22 November 2023.

Safe: Good
EffectivePublished 6 November 2018: Good
CaringPublished 6 November 2018: Good
ResponsivePublished 6 November 2018: Good
Well-led: Good

Read Chadwell House Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Chadwell House Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Chadwell House Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Chadwell House Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees