Eastwood Lodge

This residential care home supports up to 22 older people with personal and nursing care. At the time of inspection, 21 people were using the service. Staff had received safeguarding training and understood how to report potential abuse. The home assessed risks to ensure people's safety and supported them with maximum choice and control, using the least restrictive practices in their best interests. Medicines were safely managed and accident recording systems were in place.

The service maintained adequate staffing levels to meet people's needs and operated safe recruitment processes. Infection prevention and control systems were established. The provider fostered an open and inclusive culture, actively encouraging people, relatives, staff and professionals to contribute to improving the service.