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Castleford House Nursing HomeGloucestershire

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Rated:OutstandingNursing

Castleford House Nursing Home

Castleford Gardens, Tutshill, Chepstow, Gloucestershire, NP16 7LF
01291629929
Care Type

Nursing Care

Assessment date

18 July 2024

Provider

Milkwood Care Ltd

Beds

43 beds

How this home compares nearby

Of 10 care homes for older people within 10 miles, none are rated higher by CQC, 3 are the same and 7 are lower.

4 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodOct 2016
  2. OutstandingJun 2019
  3. OutstandingNov 2024

Improved from Good to Outstanding in 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Milkwood Care Ltd, which runs 8 care homes in England: 1 rated Outstanding, 6 Good and 1 Requires Improvement.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Castleford House Nursing Home

Castleford House Nursing Home is a nursing home in Gloucestershire, providing care for older people with nursing needs. The findings below set out the CQC's most recent assessment of the service.

Castleford House Nursing Home is a nursing home registered for 43 people, providing care to older people with nursing needs. At the time of the assessment, 36 people were living there. This was a responsive check following concerns raised, focusing on a limited number of quality areas rather than a full inspection, so the home's Outstanding rating remained unchanged.

The CQC found good outcomes across all areas examined. People and relatives felt safe, well supported and able to exercise choice, with staff described as attentive to individual needs. Inspectors noted positive relationships between staff, people and families, with no concerns identified during this assessment.

Source: CQC assessment, 5 November 2024

Specialist Care

DementiaMental healthOlder peoplePhysical disabilities

Facilities & Amenities

En-suite RoomsGardenWiFiPets AllowedActivities ProgrammeCommunal LoungeDining RoomWheelchair Accessible

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
43 places — this is not a vacancy count
Registration checked
Registered · NP16 7LF

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Assessment published 5 November 2024. Assessment date recorded: 18 July 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 5 November 2024. References to “we” mean CQC. It describes findings at that time.

Castleford House Nursing Home is a nursing care home registered for 43 people. There were 36 people living at the home at the time of our site visits. The assessment took place between 06 and 07 August 2024. At the inspection in May 2021 the service was rated Outstanding. This was a responsive inspection because of concerns which we received and in line with our Single Assessment Framework, we have inspected 5 Priority Quality Statements to ascertain if the service is still meeting the general expectations of Outstanding and Good. Our current processes do not change ratings unless we have inspected and assessed a certain proportion of Quality Statements. In this inspection we did not inspect enough Quality Statements to change the rating. We found the service was maintaining good standards, and therefore have not changed the rating overall. We spoke to 10 people and three relatives on site as well as 8 staff including nurses, senior care workers, care workers, an activity co-ordinator, the deputy manager, manager and the area manager/nominated individual. All responses were positive. We also observed the care and support provided to people over two days including lunchtimes. We found good outcomes for people living at the service in all the areas we assessed.

Safe
Good
Effective
Good
Caring
Good
Responsive
Outstanding
Well-led
Outstanding

Read Castleford House Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Castleford House Nursing Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Castleford House Nursing Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Castleford House Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Castleford Gardens, Tutshill, Chepstow, Gloucestershire, NP16 7LF

CQC Logo

Castleford House Nursing Home

CQC overall rating

Outstanding

Assessment date: 18 July 2024

View full inspection report
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