Carville Road

52 Carville Road, Wallsend, Tyne and Wear, NE28 6AB

01912620010

Care Type

Residential Care

Inspection date

19 December 2019

Provider

Voyage 1 Limited

Beds

12 beds

About Carville Road

Carville Road is a residential care home in North Tyneside, providing personal care and accommodation for people with acquired brain injuries. Details of the CQC's most recent findings are set out below.

The home provides personal care and accommodation for up to 12 people with acquired brain injuries across two adapted floors. At inspection, 10 people were living there. The registered manager leads by example, promoting the organisation's values throughout the home.

A range of audits monitor and review service quality, with accidents and incidents reviewed to identify themes, trends, and improvement opportunities.

Source: CQC inspection report, 13 February 2020

Specialist Care

Learning disabilitiesMental healthPhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 12 places — this is not a vacancy count
Registration checked: Registered · NE28 6AB

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 13 February 2020. Latest inspection date recorded: 19 December 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Carville Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Carville Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Carville Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Carville Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees