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Care Assist in Harrow (Whitehall Road)Harrow
Rated:GoodResidential

Care Assist in Harrow (Whitehall Road)

2 Whitehall Road, Harrow, Middlesex, HA1 3AJ
02088690070
Care Type

Residential Care

CQC rating published

21 April 2020

Provider

Care Assist Limited

Beds

6 beds

About Care Assist in Harrow (Whitehall Road)

Care Assist is a residential care home on Whitehall Road in Harrow, supporting people with mental health needs. Details from the Care Quality Commission's most recent inspection are set out below.

Care Assist in Harrow provides accommodation and support for six people with mental health needs.

Staff have completed medicines management training and policies are in place to guide their practice. Medicines Administration Records are completed without gaps. However, inspectors identified a gap where one person's when-required medicines lacked clear guidance for staff on administration, meaning staff had insufficient direction on when and how to administer these medicines.

Source: CQC inspection report, 21 April 2020

Specialist Care

DementiaLearning disabilitiesMental healthPhysical disabilitiesSensory impairments

5 Questions to Ask on Your Visit

When visiting Care Assist in Harrow (Whitehall Road), consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Care Assist in Harrow (Whitehall Road), look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Care Assist in Harrow (Whitehall Road)'s fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

2 Whitehall Road, Harrow, Middlesex, HA1 3AJ

CQC Logo

Care Assist in Harrow (Whitehall Road)

CQC overall rating

Good

CQC rating published: 21 April 2020

View full inspection report
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