Byker Lodge

Bolam Way, Byker, Newcastle Upon Tyne, Tyne and Wear, NE6 2AT

01912782831

Care Type

Residential Care

Inspection date

7 November 2022

Provider

Newcastle-upon-Tyne City Council

Beds

25 beds

About Byker Lodge

Byker Lodge is a residential care home in Newcastle upon Tyne, offering short-stay support for people living with dementia. Further detail on the CQC's most recent findings is set out below.

Byker Lodge provides short-stay care for people living with dementia who need temporary or emergency support. The service accommodates up to 25 people across three units with communal indoor and outdoor spaces. At inspection, 18 people were using the service.

The registered manager and staff ensured people, relatives and employees stayed informed about visiting and testing guidance. Staff responded promptly to advice from external infection prevention and control professionals. Regular audits and walkarounds maintained high standards of infection control practices and proper personal protective equipment usage throughout the service.

Source: CQC inspection report, 29 November 2022

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 25 places — this is not a vacancy count
Registration checked: Registered · NE6 2AT

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 August 2018. Latest inspection date recorded: 7 November 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Byker Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Byker Lodge, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Byker Lodge, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Byker Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees