Buttercup House Care Home

12 Radstock Road, Woolston, Southampton, Hampshire, SO19 2HP

02380448982

Care Type

Residential Care

Inspection date

6 November 2020

Provider

Shivron Care Home Ltd

Beds

28 beds

About Buttercup House Care Home

Buttercup House Care Home is a residential care home in Southampton, providing personal care for older people living with dementia or other mental health needs. Details of the Care Quality Commission's most recent findings are set out below.

Buttercup House Care Home provides accommodation with personal care for up to 20 older people living with dementia or other mental health needs across two modernised residential properties. The provider has demonstrated good practice in maintaining family connections, implementing measures that enabled safe visits during restrictions. These included a temporary marquee in the garden during summer months, window visits for people unable to leave the building, and video conferences for families unable to visit in person.

Plans were in place to use an outbuilding for winter visits with appropriate PPE, distancing, and cleaning protocols to ensure continued safe contact between residents and their loved ones.

Source: CQC inspection report, 20 November 2020

Specialist Care

DementiaMental healthOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 28 places — this is not a vacancy count
Registration checked: Registered · SO19 2HP

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 21 January 2020. Latest inspection date recorded: 6 November 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Buttercup House Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Buttercup House Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Buttercup House Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Buttercup House Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees