Burrswood Care Home

The following is CQC's published account of its assessment, published 16 July 2024. References to “we” mean CQC. It describes findings at that time.

Burrswood Care Home is a nursing home providing nursing or personal care and the treatment of disease, disorder and injury for up to 125 people. The service provides support to adults over 65 years old, people living with dementia and people living with physical disabilities. At the time of our assessment, there were 45 people living at the home. We completed this assessment between 11 April and 2 May 2024. We visited the home on 11, 16 and 23 April 2024. We assessed all key questions and quality statements. Since the last inspection, the service had improved. There had been positive changes to the leadership and management across the home. There was a stable management team who had built positive relationships with staff, people living at the home and their families. The whole culture of the home had changed which had contributed to positive outcomes for people and improvements in the governance processes meant any area's for improvement were continually identified. We saw there was further improvements to be made to ensure staff were documenting care interventions. This was actioned immediately following our visit. The safe management of medicines had significantly improved. We identified further improvements and these were actioned straight away. People felt safe and well-cared for. People and their relatives told us staff were kind and caring and knew them well. Staff and the management were committed to improving, embedding and sustain the improvements across the home.