Broughton Lodge

Broughton Lodge is a small care home providing personal care and support for up to 17 people, including some living with dementia. The CQC rated the service Good overall, finding that previous concerns about safe care and governance had been resolved under a new registered manager who showed compassionate leadership and a clear focus on residents' wellbeing.

Inspectors found the home clean, well-maintained and safely run, with robust recruitment and generally well-managed medicines. Staff were kind and respectful, and people felt safe and involved in their care. Some areas for improvement remained, including limited dementia signage, inconsistent activity engagement for those staying in their rooms, and mixed feedback on staffing response times.