Brook View

Riverside Road, West Moors, Ferndown, Dorset, BH22 0LQ

01202891333

Care Type

Nursing Care

Inspection date

9 February 2021

Provider

Colten Care (1993) Limited

Beds

56 beds

About Brook View

Brook View is a nursing home in Dorset, providing nursing and personal care to older people aged 65 and over. Details of the most recent CQC findings are set out below.

Brook View provides nursing and personal care to people aged 65 and over, currently supporting 43 of its 56 registered residents. The home demonstrated strong infection control practices, with visits pre-booked and overseen by trained staff who implemented health screening measures including temperature checks and rapid Covid-19 tests completed within 30 minutes. Visitors used a separate entrance to a designated visiting area with screening, and end of life visits were always supported.

The home maintained high standards of cleanliness and hygiene, using cleaning products recommended by the local NHS clinical commissioning group and implementing comprehensive cleaning schedules that included high touch point areas such as handrails, light switches and door handles. Regular cleaning audits were conducted to ensure safety standards were maintained.

Source: CQC inspection report, 20 February 2021

Specialist Care

Older peopleYounger adults

Facilities & Amenities

GardenActivities ProgrammeLaundry ServiceDining Room

Photographs of the home

Practical details from the provider

The provider lists two rooms suitable for couples, alongside a lounge, café, hair salon, garden and activities area. A minibus is used for local trips.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 56 places — this is not a vacancy count
Registration checked: Registered · BH22 0LQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 April 2019. Latest inspection date recorded: 9 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Brook View's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Brook View, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Brook View, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Brook View's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees