Birch Hall Care Centre

Birch Hall Care Centre accommodates up to 84 people in separate units providing nursing and personal care services, with dedicated areas for older people living with dementia and younger adults. The home, located in Darwen, Lancashire, features communal spaces and private bedrooms across its units.

Inspectors found significant concerns with the home's quality assurance systems and oversight. Audits and action plans were ineffective, resulting in shortfalls that could place residents at risk of receiving unsafe care. The provider had also failed to notify local commissioners about incidents as required.