Balmoral Care Home

This residential home provides personal care for up to 33 people aged 65 and over, with 25 residents living there at the time of inspection. Staff support people to have maximum choice and control of their lives, using the least restrictive practices and acting in their best interests. The home maintains policies and systems that uphold these principles.

People told inspectors they felt safe. Staff had received training in safeguarding and understood their responsibilities. Safe recruitment systems were in place with sufficient staffing levels to meet residents' needs. Risks were well managed, medicines were stored and administered safely, and the home was maintained to a very clean standard.