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AYS CareEssex

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Rated:GoodResidential

AYS Care

65-67, Harwich Road, Colchester, CO4 3BU
07506861638
Care Type

Residential Care

Assessment date

12 January 2026

Provider

AYS Care LTD

Beds

8 beds

About AYS Care

AYS Care, in Essex, is a residential care home providing accommodation and personal care for up to eight adults with mental health needs. The CQC rated the service Good overall, finding a well-run home where care was delivered in the least restrictive way and staff recruitment and training were robust.

Inspectors found people felt safe and well cared for, with consistent support that helped maintain their mental health and avoid hospital admission. Staff felt appreciated and supported by management, and relatives said they were kept informed of any changes to their loved one's care.

Source: CQC assessment, 3 March 2026

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
8 places — this is not a vacancy count
Registration checked
Registered · CO4 3BU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 3 March 2026. Assessment date recorded: 12 January 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 3 March 2026. References to “we” mean CQC. It describes findings at that time.

AYS Care ltd is a residential care home registered to provide accommodation and personal care for up to 8 people. The service is for adults under and over 65 years and provides mental health care. At the time of our assessment, 8 people were living in the service.

This assessment took place on the 9 of February 2026 to 11 of February 2026. We visited the service on 9 February 2026.

This was the first assessment for this service. Our assessment was prompted by a review of the information we held about this service. As a result, we undertook a comprehensive assessment to review the key questions of Safe, Effective, Caring, Responsive and Well-Led. During the assessment, we looked at 33 quality statements. The assessment was unannounced.

The inspection team consisted of 2 inspectors.

Onsite we spoke with the registered manager, 3 staff members, and 7 people living at the service.

After our visit to the service, we had feedback from 8 staff, and 2 relatives.

Care was delivered in the least restrictive manner, always prioritising the best interests of those supported. Recruitment processes were robust, ensuring staff were suitable for their roles, and all mandatory training had been completed. Staff members expressed that they felt appreciated and well-supported by the management team.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read AYS Care's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting AYS Care, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit AYS Care, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund AYS Care's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

65-67, Harwich Road, Colchester, CO4 3BU

CQC Logo

AYS Care

CQC overall rating

Good

Assessment date: 12 January 2026

View full inspection report
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