Avenues South East - 2a Higham Road

Wainscott, Rochester, Kent, ME3 8BB

01634712031

Care Type

Residential Care

Inspection date

14 November 2017

Provider

Avenues South East

Beds

4 beds

Rating history

GoodDec 2015
GoodJan 2018

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Avenues South East, which runs 8 care homes in England: 6 rated Good and 2 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Avenues South East - 2a Higham Road

Avenues South East - 2a Higham Road is a residential care home in Medway, providing support for people with learning disabilities. Further details on how the service performs can be found in the CQC findings below.

Avenues South East provides residential care and support for three people with learning disabilities, including those with autism and communication difficulties. The registered manager provides good leadership, ensuring staff remain focused on delivering quality care and support. People and staff are actively encouraged to provide feedback about the service, with their suggestions used to implement meaningful improvements.

Source: CQC inspection report, 11 January 2018

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · ME3 8BB

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 11 January 2018. Latest inspection date recorded: 14 November 2017.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Avenues South East - 2a Higham Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Avenues South East - 2a Higham Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Avenues South East - 2a Higham Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Avenues South East - 2a Higham Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees