Avenue House - Bristol

Avenue House in Bristol is a care home providing personal care and accommodation for up to 30 older people, set in a Victorian building with a modern extension. The CQC found the service was performing well, with people describing feeling safe, comfortable with staff, and confident to raise concerns.

Inspectors found people were involved in decisions about their care and encouraged to make choices, with staff observed listening and offering time to respond. There were enough competent staff to meet needs safely, and people had good access to activities and the local community supporting their independence and wellbeing.