Ashleigh House

39 Redstone Hill, Redhill, Surrey, RH1 4BG

01737761904

Care Type

Residential Care

Inspection date

18 May 2021

Provider

Nash Care Homes Ltd

Beds

9 beds

Rating history

GoodJun 2016
GoodFeb 2018
InadequateMay 2019
InadequateApr 2020
InadequateMay 2020
InadequateOct 2020
Requires ImprovementJul 2021

Improved from Inadequate to Requires Improvement in 2021. CQC has rated this home 7 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Nash Care Homes Ltd runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Ashleigh House

Ashleigh House is a residential care home in Surrey, offering a calm and caring environment where residents can feel genuinely at home. The team here takes real pride in getting to know each person as an individual, working hard to build the kind of warm, trusting relationships that make everyday life feel secure and supported. For families exploring care options in the area, Ashleigh House represents a dedicated local community focused on the wellbeing of the people it supports.

Ashleigh House provides accommodation and personal care for eight people with learning disabilities and autism. The service is registered to support up to nine residents. The management team is working to create a more domestic and homely environment.

Staffing levels have significantly increased since the last inspection, enabling more person-centred support. People now have greater choice and control over their lives, with staff supporting them in the least restrictive way possible and aligned with their best interests. Updated policies and systems within the service support this approach.

Source: CQC inspection report, 8 July 2021

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · RH1 4BG

Registered care categories

Caring for adults under 65 yrs; Caring for children; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 8 July 2021. Latest inspection date recorded: 18 May 2021.

Safe: Good
Effective: Requires improvement
Caring: Good
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Ashleigh House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ashleigh House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Ashleigh House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Ashleigh House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees