Ashgrove Residential Care Home

64-66, Billet Lane, Hornchurch, RM11 1XA

01708458834

Care Type

Residential Care

Inspection date

23 May 2023

Provider

Ashgrove Residential Care Home Ltd

Beds

26 beds

How this home compares nearby

Of 53 care homes for older people within 5 miles, 2 are rated higher by CQC, 47 are the same and 4 are lower.

24 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementJun 2015
GoodSept 2016
Requires ImprovementApr 2019
Requires ImprovementNov 2019
Requires ImprovementMay 2022
GoodJun 2023

Improved from Requires Improvement to Good in 2023. CQC has rated this home 6 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Ashgrove Residential Care Home Ltd runs in England.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Ashgrove Residential Care Home

Ashgrove Residential Care Home is a residential care home in Havering, providing accommodation and personal care for older people. Further details on the latest CQC findings are set out below.

This residential care home provides accommodation and personal care to older people, with capacity for 26 residents across two floors, each with adapted facilities. At the time of inspection, 20 people were receiving care at the service.

The home has made notable improvements since previous inspections identified concerns with quality assurance systems, risk assessments, infection control, consent procedures, and staff training. Inspectors found that governance had strengthened and the service had implemented changes to address the earlier shortfalls identified.

Source: CQC inspection report, 9 June 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 26 places — this is not a vacancy count
Registration checked: Registered · RM11 1XA

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 June 2023. Latest inspection date recorded: 23 May 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Ashgrove Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ashgrove Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Ashgrove Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Ashgrove Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees