Ashfield

18 Windsor Square, Exmouth, Devon, EX8 1JX

01395264503

Care Type

Residential Care

Inspection date

5 December 2022

Provider

South West Care Homes Limited

Beds

25 beds

About Ashfield

Ashfield is a residential care home in Devon, providing accommodation and personal care for older people. Further details on the service, along with the CQC's most recent findings, are set out below.

Ashfield provides accommodation and personal care for up to 25 older people, with 13 residents at the time of inspection. Residents expressed satisfaction with their care and praised the staff who support them. The home has undergone extensive refurbishment with new carpets and fresh paintwork throughout, creating a homely atmosphere that residents helped enhance with Christmas decorations.

The gardens are maintained regularly in both front and back areas.

Residents felt safe and appeared relaxed and comfortable in their environment. Staff who administer medicines have received specific training for this task, ensuring people receive their medications safely.

Source: CQC inspection report, 8 February 2023

Specialist Care

DementiaOlder people

Facilities & Amenities

Pets AllowedDining Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 25 places — this is not a vacancy count
Registration checked: Registered · EX8 1JX

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 8 February 2023. Latest inspection date recorded: 5 December 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Ashfield's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ashfield, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Ashfield, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Ashfield's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees