Ash Grove

56 Ash Grove, Evesham, Worcestershire, WR11 1XN

01789298709

Care Type

Residential Care

Assessment date

10 September 2024

Provider

Heart of England Mencap

Beds

8 beds

About Ash Grove

Ash Grove is a residential care home in Worcestershire, providing personal care for younger people with a learning disability and/or autism. The findings below set out what the CQC's most recent assessment covered.

Ash Grove is a residential care home providing personal care to up to six younger people with a learning disability and/or autism, in one adapted building with bedrooms over two floors. The assessment was prompted by concerns about staff practice and leadership, but inspectors found the service performing well overall.

The person spoken with was complimentary about their care, and relatives contacted by phone were largely positive about how staff supported their family members. The CQC rated Ash Grove Good, reflecting good outcomes across care, safety, effectiveness, responsiveness and leadership.

Source: CQC assessment, 17 December 2024

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · WR11 1XN

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 17 December 2024. Assessment date recorded: 10 September 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 17 December 2024. References to “we” mean CQC. It describes findings at that time.

Ash Grove is a residential care home providing personal care to up to 6 people. The service provides support to younger people with a learning disability and/or autism. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. This assessment was prompted by information of concern in relation to staff practice and poor leadership. At the time of our assessment there were 6 people using the service. People were cared for in 1 adapted building with bedrooms over 2 floors. Assessment activity started on 16 September 2024 and finished on 3 October 2024. We visited the home on the 18 September 2024. An Expert by Experience carried out telephone calls with relatives on the 19 September 2024. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Ash Grove's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ash Grove, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Ash Grove, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Ash Grove's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees