Anchor & Hope Care Services

Hope House, 27 Goldfinch Road, London, SE28 0DF

02083160215

Care Type

Residential Care

Inspection date

19 February 2018

Provider

Anchor & Hope Care Services Ltd

Beds

3 beds

About Anchor & Hope Care Services

Anchor & Hope Care Services is a residential care home in Greenwich, providing accommodation and support for people with mental health needs. The findings below set out what CQC inspectors found on their most recent visit.

Anchor and Hope Care Services accommodates up to three people with mental health needs. At the time of inspection, two people were living at the home. The service is led by a registered manager who oversees the provision of care and support.

Following previous concerns about medicine management and quality monitoring systems, the provider implemented improvements to address these issues. Inspectors found that medicines were now being managed safely and that the provider's systems for monitoring health and safety had been strengthened. All required notifications were being submitted to the CQC as regulations demand.

Source: CQC inspection report, 17 March 2018

Specialist Care

Mental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 3 places — this is not a vacancy count
Registration checked: Registered · SE28 0DF

Registered care categories

Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 March 2018. Latest inspection date recorded: 19 February 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Anchor & Hope Care Services's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Anchor & Hope Care Services, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Anchor & Hope Care Services, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Anchor & Hope Care Services's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees