Alistre Lodge Nursing & Care Home

Alistre Lodge Nursing and Care Home provides nursing and personal care for older people, including those with health needs requiring ongoing support. The CQC rated the home requires improvement overall, a decline from its previous good rating. Inspectors found breaches relating to safe care and treatment, safeguarding and governance, including gaps in medication management, infection control, staffing levels and record keeping, alongside weak quality assurance systems.

Despite this, staff were found to understand people's needs well, with warm interactions observed between staff and residents. People and relatives praised staff kindness, though some raised concerns about slow response to call buzzers due to staffing shortages. Overall, families reported positive experiences and involvement in care planning.