Alexander House - Dover

140-142 Folkestone Road, Dover, Kent, CT17 9SP

01304212949

Care Type

Residential Care

Inspection date

19 December 2022

Provider

Nicholas James Care Homes Ltd

Beds

46 beds

About Alexander House - Dover

Alexander House is a residential care home in Dover, Kent, providing personal care to older people, including those living with dementia. Details of its most recent CQC inspection are set out below.

Alexander House is a residential care home providing personal care to up to 46 older people, many living with dementia, across two adjoining adapted buildings. At the time of inspection, 32 people were using the service.

People told inspectors they felt safe living at the home. Potential risks to people's health and welfare had been assessed, with guidance in place for staff to mitigate these risks. Effective systems were in place to protect people from discrimination and abuse.

Staff had been recruited safely, and there were sufficient numbers to support people in their preferred ways. People received their medicines as prescribed.

Source: CQC inspection report, 10 January 2023

Specialist Care

DementiaOlder people

Facilities & Amenities

En-suite RoomsWiFiActivities ProgrammeLaundry ServiceDining RoomCommunal LoungePhysiotherapyChapel

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 46 places — this is not a vacancy count
Registration checked: Registered · CT17 9SP

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 10 January 2023. Latest inspection date recorded: 19 December 2022.

Safe: Good
EffectivePublished 14 July 2018: Good
CaringPublished 14 July 2018: Good
ResponsivePublished 14 July 2018: Good
Well-led: Good

Read Alexander House - Dover's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Alexander House - Dover, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Alexander House - Dover, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Alexander House - Dover's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees