
Nursing Care
25 December 2020
MACC Care Limited
85 beds
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This care home provides personal care and accommodation for up to 85 people who are frail or living with dementia, with 76 people receiving support at the time of inspection. The service spans three floors, each with a lounge and dining room, and residents have access to en-suite bathrooms and outdoor areas.
People and relatives reported being happy with the leadership and felt able to raise concerns. They described support as individualised, with good involvement in decisions affecting their care. Staff demonstrated strong knowledge of residents' needs and safe care practices were observed, including robust medicines management. The home maintains quality through regular audits and has adequate staffing levels supported by thorough recruitment processes. The registered manager took prompt action to improve notification systems for incidents involving authorised deprivations of liberty.
Source: CQC inspection report, 25 December 2020
2 Ivyfield Road, Erdington, Birmingham, West Midlands, B23 7HH
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