Abbey Care Home

Collier Row Road, Romford, Essex, RM5 2BH

01708732658

Care Type

Residential Care

Inspection date

30 June 2022

Provider

Oakley Carehomes Limited

Beds

20 beds

About Abbey Care Home

Abbey Care Home is a residential care home in Barking and Dagenham, providing personal care for older people and people living with dementia. The most recent CQC findings on this home are set out below.

Abbey Care Home provides personal care for up to 20 older people and people with dementia, with 16 residents at the time of inspection. The home maintains a safe, caring atmosphere where staff respect residents' privacy and dignity. Each person has a person-centred care plan detailing their preferences and support needs, with risk assessments regularly reviewed to manage potential hazards.

Staff are recruited through a robust process and demonstrate knowledge of equality and diversity principles. While the home was working to expand stimulating activities for residents, staff showed strong understanding of individual needs and provided attentive support based on each person's preferences and requirements.

Source: CQC inspection report, 21 September 2022

Specialist Care

DementiaOlder peopleYounger adults

Practical details from the provider

A conservatory opens onto the rear garden, which has level walkways and lawns.
Residents can choose where to eat, including the lounge, their bedroom or the conservatory.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · RM5 2BH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 21 September 2022. Latest inspection date recorded: 30 June 2022.

Safe: Good
EffectivePublished 23 November 2019: Good
CaringPublished 23 November 2019: Good
Responsive: Requires improvement
Well-led: Good

Questions prompted by these ratings

Responsive: How are care plans, activities and complaints adapted to each resident?

These are questions for your visit, not a claim about conditions today.

Read Abbey Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Abbey Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Abbey Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Abbey Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees