92 North Street

Bridgetown, Cannock, Staffordshire, WS11 0AZ

01543573739

Care Type

Residential Care

Inspection date

25 March 2021

Provider

Royal Mencap Society

Beds

12 beds

Rating history

GoodFeb 2016
Requires ImprovementDec 2017
GoodApr 2019

Improved from Requires Improvement to Good in 2019. CQC has rated this home 3 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Royal Mencap Society, which runs 25 care homes in England: 1 rated Outstanding, 23 Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About 92 North Street

92 North Street is a residential care home in Staffordshire providing accommodation and personal care for people with learning disabilities and autism. Full findings from the Care Quality Commission's most recent inspection are set out below.

This service provides accommodation and personal care for up to 12 people with learning disabilities and autism. At inspection, 11 people were living there. Staff supported residents to understand COVID-19 and how to keep themselves safe, resulting in improved awareness of health risks.

The registered manager implemented government guidance on care home visits and purchased easily cleanable equipment for the visiting room. Staff encouraged one another on proper PPE use to reduce errors, and the manager acted as a COVID-19 outbreak buddy to other managers across Mencap services, sharing learning and good practice.

Source: CQC inspection report, 21 April 2021

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 12 places — this is not a vacancy count
Registration checked: Registered · WS11 0AZ

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 April 2019. Latest inspection date recorded: 25 March 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read 92 North Street's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting 92 North Street, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit 92 North Street, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund 92 North Street's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees